Privacy Policy

Last updated: April 2026

1. Introduction

Yellow Pages Jersey (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, store and share personal data in connection with our website yellowpagesjersey.com and our business directory services.

We comply with the Jersey Data Protection Authority (JOIC) regulations and the applicable data protection laws of Jersey, Channel Islands.

2. Data We Collect

We collect the following types of data:

  • Business Data:Business name, address, phone number, email, website, description and category. This data is publicly displayed in our directory and is provided by business owners or sourced from publicly available Jersey business registries.
  • User Data:When you contact us, we collect your name, email address and message content. When you leave a review, we collect your name and review text.
  • Analytics Data:We collect anonymised usage data including pages visited, search queries, device type and browser. This data does not identify you personally and is used to improve our service.
  • Cookies:We use essential cookies for website functionality and analytics cookies to understand usage patterns. See our cookie banner for details.

3. How We Use Your Data

  • To operate and maintain our business directory
  • To display business listings and contact information
  • To respond to enquiries and customer service requests
  • To process and display business reviews
  • To improve our website and services
  • To comply with legal obligations
  • To prevent fraud and ensure platform security

4. Data Sharing

We do not sell your personal data. We may share anonymised, aggregated data with third parties for analytics purposes. We may share data with service providers who help us operate our website (hosting, email delivery) under strict data processing agreements.

Business contact information listed in our directory is publicly accessible. By listing a business, you consent to this public display.

5. Data Retention

We retain business listing data for as long as the listing is active. User account data is retained for the duration of the account plus 12 months. Analytics data is retained for 24 months.

6. Your Rights

Under JOIC regulations, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at hello@yellowpagesjersey.com.

7. Sub-processors

Our sub-processors are hosted within the EU/EEA or in jurisdictions with adequate data protection. We maintain a register of all sub-processors and have appropriate data processing agreements in place.

8. Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit (TLS), secure authentication, regular security audits, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.

9. Contact

For privacy-related enquiries, please contact our Data Protection Officer at privacy@yellowpagesjersey.com or write to:

Data Protection Officer
Yellow Pages Jersey
St. Helier
Jersey, Channel Islands

If you are unsatisfied with our response, you have the right to lodge a complaint with the Jersey Office of the Information Commissioner (JOIC).